With the social growth, gradually formed global economic integration and penetration of knowledge economy, the role of services in social advancement, economic development and human life is becoming more and more prominent. No matter in the service trade or product manufacturing accompanied with services, the service concept is changing step by step, an upgrading trend appears in the market, standard, value, series and diversity of services, and the service quality and level are quietly changing in successive steps.

　Oujiang Shoemaking Machinery service is a broad concept of all employees providing services in the style of internal and external interaction, which regards clients as the center and is across the time, space, specialities and departments. It is different from the traditional service, fully revealing the upgrading trend of leading, initiative, full-time, omnibearing, all-employee, serial and systematic services. Through selling the service as a commercial product that may create value, and through providing valuable services for both external clients and internal employees,it enables oujiang shoemaking machinery to improve the satisfaction of clients and royalty of employees, continuously increase the capacity of making profits for clients, enhance the capacity of creating value and the strength required by sustainable service.